Privacy Policy
Privacy Policy for Silver Torch, Inc.
Effective Date: November 15, 2025
This Privacy Policy describes how Silver Torch, Inc. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or interact with our website, https://silvertorchinvestigations.com (the “Site”).
1. Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Data”) through the following methods:
A. Information You Directly Provide to Us
We collect Personal Data when you voluntarily submit information to us, primarily through our contact form. The types of information we collect include:
- Identification and Contact Data: Your name, email address, and phone number.
B. Automatically Collected Data
When you visit the Site, certain information is automatically collected from your device or browser. This data is primarily collected through cookies and Google Analytics.
- Technical Data: IP address, browser type, operating system, device type.
- Usage Data: Pages viewed, time spent on the Site, links clicked, referring URL (the website that brought you to our Site).
2. How We Use Your Information
We use the Personal Data we collect for the following business purposes:
- To respond to your inquiries: We use your Name, Email, and Phone Number to respond to your requests submitted through the contact form, and to provide you with the information or services you requested.
- To monitor and analyze site traffic: We use Technical and Usage Data collected via Google Analytics to understand how visitors use our Site, improve functionality, and enhance user experience.
- For security and legal compliance: We use all data collected for detecting and preventing fraudulent activity, maintaining the safety of our services, and complying with applicable laws and regulations.
3. Cookies and Tracking Technologies
We use cookies (small text files placed on your device) to collect and store the automatically collected data mentioned above.
- Google Analytics: We use Google Analytics to measure how you interact with our website content. This service places cookies to collect information anonymously and report website trends without identifying individual visitors. You can learn more about how Google uses data when you use our Site by visiting: Google’s Privacy & Terms.
You can control and manage the use of cookies through your browser settings. However, disabling cookies may impact your experience on the Site.
4. Disclosure of Your Information
We do not sell, rent, or trade your Personal Data. We only disclose your information to the following categories of recipients:
- Service Providers: We share necessary data with third-party vendors and service providers (like Google Analytics and our web hosting provider) who perform services on our behalf and who are obligated to keep that information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights, property, or safety of Silver Torch, Inc., our customers, or the public.
5. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Contact Form Data: We generally retain data submitted via the contact form for **24 months** after the last communication, or as long as necessary to manage the relationship with you.
- Google Analytics Data: Data collected by Google Analytics is retained according to their standard data retention policies.
6. Your Data Protection Rights
Depending on your location, you may have specific rights regarding your Personal Data, including:
- The Right to Access: You have the right to request copies of your Personal Data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your Personal Data, under certain conditions.
To exercise any of these rights, please contact us using the details below.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that a child under 13 has provided us with Personal Data, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page, and the “Effective Date” at the top will be revised.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Silver Torch, Inc.
Email: info@silvertorchinc.com